Citizen Charter

Citizen Charter by Transport Department Jammu and Kashmir

All activities carried out by the transport department are aimed to provide better and dependable transport facilities to its citizens in a well coordinated manner. It is the endeavor of transport department to come up to the expectations of the citizens in performing its duties. Every citizen is directly or indirectly linked with the transport. In J&K State surface transport is the most convenient, common and affordable means of communication. Transport department performs its job by issuing orders and instructions to its subordinate offices for rationalization of routes so that the citizens from all corners of the State can have a hassle free transport facility. In this connection, enforcement of Motor Vehicle Act 1988 and Motor Vehicle Rules 1989, is strictly monitored by holding monthly, fortnightly and at times weekly monitoring meetings in which issues like occurrence of accidents, survey of new routes, violations of traffic etc. are discussed and efforts are made to curb the menace of all types of violations to make the system of transportation and its operation people friendly.